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[Important] Emergency Maintenance Notice Regarding Start Dash Gacha Issues

2026.11.02

[Important] Emergency Maintenance Notice Regarding Start Dash Gacha Issues

Thank you for playing EXE ARENA.

We have identified the following issues with the "Start Dash Gacha":

・The Start Dash Gacha could be used with Free ARK, even though it was intended to be available only with Paid ARK.
・Players could exceed the intended limit of 20 total pulls.

To address these issues, we will conduct emergency maintenance during the following period.

Maintenance Schedule

November 2, 2026 (Mon), 5:15 PM – 6:00 PM (JST) (Scheduled)

[Update: November 2, 6:20 PM JST]

Due to an extension of the maintenance work, the scheduled end time has been changed to 7:15 PM (JST).

We sincerely apologize for the continued inconvenience.



The maintenance end time may change depending on the progress of the work.

The game will be unavailable during maintenance.

Maintenance Details

The Start Dash Gacha will be corrected to operate according to its intended specifications:

・Available only with Paid ARK.
・Limited to a total of 20 individual pulls, regardless of whether they are made as single pulls or 10-pulls.


The fix for the pull limit requires app store approval.

Accordingly, the Start Dash Gacha will be temporarily unavailable.

We will provide an update once we have a clearer timeline for its return.

The number of pulls made before maintenance will carry over after the update.

Therefore, players who have already made 20 or more pulls will no longer be able to use the Start Dash Gacha once it becomes available again.

No rollback will be performed as part of this update. All previously obtained cards and gacha results will remain unchanged.

Compensation

As an apology for these issues and the emergency maintenance, BP will be unlimited for a limited time.

Duration:
From the end of maintenance until November 30, 2026 (Mon), 11:59 PM (JST)

During this period, you can enjoy battles without worrying about running out of BP.

We sincerely apologize for the inconvenience caused by these issues and the emergency maintenance.

Thank you for your continued support of EXE ARENA.