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Seller Bountykinds Solutions Inc. Address Level 10-01 One Global Place, 25th Street corner 5th Avenue, Bonifacio Global City, Taguig City, Metro Manila, Philippines 1635 Representative / Responsible Person Manilyn Chavez Contact support@exearena.com Telephone +63 9204221194 Price Prices, including applicable taxes, are displayed on each product or ARK purchase screen. Additional Charges Internet access and data communication charges are borne by the user. Payment Method / Timing Payments are processed through the App Store or Google Play. Payment timing is subject to the terms of the applicable platform. Delivery / Provision Purchased content is generally reflected in the game immediately after payment is completed. Returns / Cancellations / Refunds We do not accept returns, cancellations, or refunds for a change of mind after a purchase is completed. This does not limit cancellation or refund rights under applicable law or refunds granted by the relevant platform. If purchased content is not delivered or you are charged twice, please contact us with your order number and user ID. We will investigate and take appropriate action, such as delivering missing content, correcting charges, or providing instructions for requesting a refund. Sales Period / Purchase Limits If a sales period or purchase limit applies, it will be displayed on the applicable purchase screen. System Requirements Please refer to the applicable app store page for supported devices and system requirements. App Store Google Play Store

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